The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. New York, NY 10005 The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Information and guidance about COVID-19 is available at coronavirus.gov. 500 12th St SW . (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. 7. . Yes No (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) We will continue to monitor DHS OIG's efforts to address this recommendation. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. OIG (OA) Field Office. Share sensitive information only on official, secure websites. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: . Office of Inspector General . Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. (LockA locked padlock) Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Region covers Connecticut, Delaware, Maine. Fax. Please direct all Congressional inquiries to OLA. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). A .gov website belongs to an official government organization in the United States. DHS OIG agreed with this recommendation. Secure .gov websites use HTTPS We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. DHS OIG agreed with this recommendation. If you have contacted other . This office is critical for ensuring independent and objective oversight of DHS. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Share sensitive information only on official, secure websites. Fax: (703) 413-1833, Phone: (703) 413-1865 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Fax: (404) 331-5046, Phone: (312) 353-1203 No. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. These actions address the intent of our recommendation. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 DHS OIG concurred with each of GAO's 21 recommendations. Select your region below for information on your Regional Office andRegional Director. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Dallas, TX 75201 DHS Office Locations DHS Office Locations Skip the trip, apply online! HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). (646) 428-3860 A lock DHS OIG officials also provided an overview of resource allocation steps. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. Media Contacts Department White Pages Listing of key contacts organized by component agency. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Teri Lewis, Assistant Regional Inspector General for Audit (800) 869-4499 Official websites use .gov . Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Share on . Suite 30.450 Atlanta, GA 30303 Location details The Office of Innovation has cataloged organization policies and the corresponding responsible offices. We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (404) 588-3871, Phone: (617) 748-3218 (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Ben Sanders, Assistant Regional Inspector General for Audit In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. The headquarters also houses the main administrative and support staff . For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Secure .gov websites use HTTPS 245 Murray Lane SW DHS OIG agreed with this recommendation. Fax: (617) 748-3965, Phone: (312) 886-7050 I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Official websites use .gov (215) 656-6900 DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. An official website of the United States government. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. DHS OIG agreed with this recommendation. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. You can also contact one of our investigative regional or field offices during regular business hours. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. For more information, see our USCIS Visitor . A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. We will continue to monitor DHS OIG's efforts to address this recommendation. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Main Navigation. Relator knew that management was assuming each camera had a 90 degree field of view. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Vacant, Regional Inspector General for Audit GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. or https:// means youve safely connected to the .gov website. Washington, DC 20230 202. Receive the latest updates from the Secretary, Blogs, and News Releases. Children and Youth Myra Hamilton, Acting Regional Inspector General for Audit Each Regional Office is led by a President-appointedRegional Director. > IEA (916) 930-2388 DHS Mailing Address Media Contacts Media inquiries and department press contacts. 1-401-421-7005. See All Field Offices. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Michele Weaver-Dugan, Regional Inspector General for Audit Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Check-In Office. JCK Federal Building Operational and Support Components Department Leadership Biographies or https:// means youve safely connected to the .gov website. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. DHS OIG agreed with this recommendation. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. DHS OIG agreed with our recommendation. Philadelphia, PA 19107 In January 2023, DHS OIG issued an updated report review directive. Southernwestern Region > About U.S. Department of Health & Human Services 200 Independence Avenue, S.W. or https:// means youve safely connected to the .gov website. The Wannamaker Building HHS Headquarters. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. See Exhibit A (Report, Office of Inspector General). Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Vacant, Regional Inspector General for Audit Secure .gov websites use HTTPS Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Main Navigation. A .gov website belongs to an official government organization in the United States. We will continue to monitor DHS OIG's efforts to address this recommendation. Share sensitive information only on official, secure websites. Return to top. > HHS Regional Offices. Actions Needed to Address Long-Standing Management Weaknesses. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. DHS OIG agreed with this recommendation. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Region 3 Organization. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. : DHS OIG agreed with this recommendation. Oklahoma City, Ok73105 Home The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Fax: (202) 616-4532, Phone: (202) 616-4620 DHS OIG agreed with this recommendation. Fax: (915) 577-9012, Phone: (713) 718-4888 Sam Nunn Federal Building (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Report Incidents > About A .gov website belongs to an official government organization in the United States. Fax: (202) 616-9881, Phone: (202) 616-4550 In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Washington, D.C. 20201 However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. An official website of the United States government. Fax: (703) 413-1833, Phone: (703) 413-1855 Fax: (212) 908-9035, Phone: (415) 355-2740 245 Murray Lane SW Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Fax: (202) 616-0271, Phone: (703) 413-1801 Menu; Search; En Espaol; Contact; Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Your suggestions will be considered as the Office of Inspector General considers new projects. Field Office Location. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. No. About Us . Share sensitive information only on official, secure websites. We will continue to monitor DHS OIG's efforts to address this recommendation. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Fax: (415) 503-1417, Phone: (703) 413-1835 Home Fax: (312) 886-7065, Phone: (817) 385-2071 100 Penn Square East, Suite 502 An active investigation continues on Relator's other complaints. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. . DHS OIG agreed with this recommendation. (404) 974-9417 HHS Headquarters. 32 Old Slip, 26th Floor A lock Find direct contact information for DHS, its component agencies, and specific programs of interest. TTY 1-800-745-5555. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Region covers Arkansas, Louisiana, Oklahoma, and Texas. . Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Southeastern Region Secure .gov websites use HTTPS Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) We will continue to monitor DHS OIG's efforts to address this recommendation. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Espaol 1-401-272-8090. Receive the latest updates from the Secretary, Blogs, and News Releases. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. . By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Fax: (703) 413-1833, Phone: (404) 588-3870 Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) The Inspector General also communicated this expectation in an agency-wide email. Fax: (703) 413-1833, Phone: (404) 331-5928 A President-appointed Regional Director leads each office. Looking for U.S. government information and services?