stream The employee benefits from deriving some personal satisfaction from a job well done, while the employer benefits from increased productivity. From a simple thank you to. The low intensity of these correlations could be also explained by other stronger influences on job satisfaction which might be connected to workers personal characteristics and other factors in an individual working and living environment which had stronger and more direct impact on his/her job satisfaction than organisational success. But the theory eliminated the employee-supervisor relationship which helps the individuals to carry out their job roles efficiently. As is evident from Figure 1, the one part of the conceptual model refers to job satisfaction, which is observed under the influence of factors that affect this work attitude and which are shown on the left side of the model. Job satisfaction is the main reason an employee joins a company and the performances of the employees totally depends whether the employees are satisfied with the job. They will be less likely to move to other companies, and may even recommend your business as a place to work. Maslows concept of screening employee motivation as a chronological development based on the fundamental requirements of the labour transformed the study and practice of management McGregor (1960). 63 0 obj <>/Filter/FlateDecode/ID[<5B5DF87F2845D345A370300988301A20>]/Index[53 21]/Info 52 0 R/Length 65/Prev 73740/Root 54 0 R/Size 74/Type/XRef/W[1 2 1]>>stream Register a free Taylor & Francis Online account today to boost your research and gain these benefits: Relationship between job satisfaction and organisational performance, Faculty of Economics, University of Split, Split, Croatia, A Current Look at the Job Satisfaction/Life Satisfaction Relationship: Review and Future Considerations, A Multilevel Model Examining the Relationships Between Workplace Spirituality, Ethical Climate and Outcomes: A Social Cognitive Theory Perspective. Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. The purpose of this study is to explore the link between job satisfaction and organisational performance and to determine whether there is there an empirically provable relationship between these two variables and the direction and the intensity of this relationship. The Size of sample would be relatively small and would consist of 100 employees and 10 managers. The research design will be descriptive in order to recognize the influential factors affecting employee motivation and Job Satisfaction. The employee satisfaction may be enhanced by rewards offered by the employer in response to the increased performance, such as an increase in salary or wages, a promotion, or some other form of recognition. Recent merger waves in most organizations fail to increase organizational performance and sustain competitive advantage. Gamification also helps employees learn more speedily and easily. Organisational performance is influenced by various factors, both internal which the company can influence, and external, which are beyond the companys influence. From these results it could be concluded that the impact of majority of job satisfaction factors on organisational performance existed. Here is a presentation of the flow of the research considering the time limit. If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. 2022 Dec 9:1-33. doi: 10.1007/s11482-022-10112-5. But, is this always the case? Dissatisfaction is believed to be one of the major factors that demotivates and demoralise employee in the workplace which can result to lower productivity thereby affecting the overall. In order to enhance this analysis, the correlations between different job satisfaction factors and financial indicators of organisational performance were also calculated and presented in Table 2. Skibba (2002) stated that the relationship between job satisfaction and job performance is The next section describes the research techniques that would be used in answering the research aims and objectives and how we would design our research. Treadway DC, Ferris GR, Hochwarter W, Perrew P, Witt LA, Goodman JM. When job satisfaction factors fall into place, the workplace becomes more enjoyable. To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy. Although both can be transposed through similar statements and gauged using the same scales, differences between the two generally arise from result interpretation. with particular focus on Sompo Insurance Hong Kong. Conventional wisdom holds that there is a strong connection between job satisfaction and performance. Regarding the studies that address the relationship between job satisfaction and organisational performance, it should be pointed out that the number of studies focused on this connection is much smaller in relation to the number of studies dealing with the relationship between job satisfaction and individual performance. Validity is the extent to which a test measures what it claims to measure. The relationship between job satisfaction and job performance would appear obvious. 0 Profits, too, increase as happier employees make for happier customers. This study examines the relationship between job satisfaction and job performance among the employees. symbiotic relationship between employees and the . Several U.S. organizational mergers failed to sustain market competition and retain employees. between transformational leadership on employee performance through job . Engagement consists of dimensions such as job involvement, employee satisfaction, enthusiasm and the consensus between the companys organizational culture and employee behavior. It could be stated that job satisfaction more strongly determines organisational performance than organisational performance determines job satisfaction. The basic concept in this perspective is to understand the motivational needs of an employee in an organization so that the employee is satisfied which ultimately helps in achieving organizational objectives. 1 0 obj However, there are no clear guidelines or directions which modern performance measurement approach or model should be used in order to compare different companies which are often of different size and belong to different industries. 1.5 Aims and objectives. The relationship that exists between job satisfaction and employee turnover is one that is discordant in nature given that job satisfaction is viewed to be a positive aspect while employee turnover is meant to be negative for any organization (Phillips and Phillips 2011). <> Others do not seek achievement, in fact, they do not experience a sense of achievement despite finishing projects and tasks as directed. We use cookies to improve your website experience. Triggering employee motivation to do more to earn rewards and recognition. endstream endobj 54 0 obj <>>>/Metadata 33 0 R/PageLabels 47 0 R/Pages 49 0 R/Type/Catalog>> endobj 55 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/Type/Page>> endobj 56 0 obj <>stream On the basis of this analysis, it could be affirmed that companies with more satisfied workers were more successful. Although some models have received 2005. As any business knows, giving regular raises is an expensive way to retain employees. If this isnt on top of your priorities, you should make it so. The research might be able to throw some light on the need to change the basic rules of employee satisfaction especially, in the contemporary world where the market has been going through rapid changes. Written by Radu Florea on August 16, 2019. Analysing the inverse relationship, which implies the influence of organisational performance on job satisfaction, statistically significant correlations between financial indicators of organisational performance and job satisfaction were also discovered. Folami et al. hb```Xf >c`C @K Relationship Between Job Satisfaction and Flexible Scheduling The Relationship Between Job Satisfaction and Burnout Among Intensive Care Unit Nurses Master's Thesis from the year 2016 in the subject Business economics - Business Management, Corporate Governance, grade: 67, , language: English, abstract: The research study has been intended to Abstract: The study examines the relationship between work-life balance, job satisfaction and organizational commitment on emplo yee performance among administrative staff in Northern. These workers will have extraordinary performance, and the companies with these kinds of workers will be successful. Concerning the data about job satisfaction and organisational performance for the same year, statistical analysis showed the existence of statistically significant positive correlations between job satisfaction and some financial indicators of organisational performance. 8600 Rockville Pike Job satisfaction and employee performance have been researched on a number of occasions but in todays market where the market scenario and competition is on a different level, it is important to understand the value of performance of the human resources of the company. Organisational performance cannot be viewed as a simple sum of individual performances. 2022 Dec 1;19(23):16106. doi: 10.3390/ijerph192316106. Laws of interaction (or interrelationships between the units); There are boundaries which hold the theories. Dissatisfaction is believed to be one of the major factors that demotivates and demoralise employee in the workplace which can result to lower productivity thereby affecting the overall performance of the organisation. (1996) regarding the opposite relationship between job satisfaction and organisational performance found out that consumer satisfaction influence on morale. *{Bk>u9ro0bB;-u\0 The existing literature on job satisfaction would be considered as the base of this research and then we would identify the basic needs of the chosen company in order to improve the job satisfaction of the employees. Currall et al. The general answer to this question is yes. If such is impossible, itwould be kept confidential. Examples: action research, case study research and ethnography (Myer 1997). Free 14 day trial, no credit card required. The sample of the study consisted of 423 people (317 males and 106 females), who work in the sports industry in Istanbul and selected by purposeful sampling method. Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine. Popular wisdom draws a direct link between job satisfaction and performance. A vast array of measurements and tools are implemented to ensure and measure customer satisfaction. This research found that there is a positive relationship between job satisfaction and officers' performance. There are two types of data collection methods used when conducting research i.e. 2007). Job satisfaction is being discussed in term of its nine facets: pay, promotion, supervision, In the field of human resource management, the previous researchers emphasized the employee-organization congruence (EOC) had a significant relationship with the job performance of employees in, This paper examines the existing relationship between employees satisfaction and their job performance by analyzing the determinants of the two variables (Satisfaction & Performance); how they, The research was conducted to explore the relationships between the factors of career development, team spirit, relationship at work, compensation and benefit, working environment, job stress and the, Banks are leveraging on innovation to address the major concerns of their employees including improvements in service delivery, operational efficiency, and enhancing the speed of transactions. How to talk about engagement with your team? Z=ei*i. 2 H 1: Job Satisfaction has significant and positive influence on Employee Performance. I know people who would define job satisfaction as a nice paycheck. As the study of employee satisfaction is directly linked to retention and commitment to the company, the study of employee engagement can help in enhancing productivity by assessing factors such as Vitality or Auto-determination. Other times you want to recognize team performance. HWko+"6pMxv". These studies are recent, and give inconsistent results. Myers (1997) illustrated both qualitative and quantitative research methods as the following: Quantitative study methods were initially created to use them in the natural sciences to study normal phenomenon. As a result of this theoretical foundation, none of the employees can move to the next hierarchical level of need without actually achieving the current hierarchical need. HHS Vulnerability Disclosure, Help In order to maintain the satisfaction and performance of employees in the company, one of the main requirements are motivation and positive vibe in order make the employee comfortable and give him/her an environment which is full of positivity. <100% variance in EP thus possible moderation by JS whose interaction has . What Factors Impact Teacher Job Satisfaction? Janssen and Van Yperens study states that any organization would gain fruitful results if they have the social exchange theory into functional existence. Moderating influence of job satisfaction on the relationship between employee resourcing practices and performance of academic staff in Kenyan public universities. As the company is not that big enough, it wont be possible to collect the data from all the employees and managers as they might be busy and time constraint might be another factor. However, if you want to build a dynamic and productive workforce, then you need to put some time and effort into raising the levels of job satisfaction that they experience working for your firm. Neo-humanism and COVID-19: Opportunities for a socially and environmentally sustainable world. Performance-enhancing internal strategic factors and competencies: impacts on financial success. The survey method We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. In his literary work, Gagnon used the social exchange theory to determine the relationship between the employees and their supervisors. I personally think that those who are satisfied with their jobs will always perform better than those who are not satisfied. a. Regarding these researchers results, this article tries to provide an additional contribution to the studying of this relationship with a special accent on the direction of this relationship which means that the focus is on exploring between which two elements the connection is stronger. 2 0 obj And finally, the question is how much time needs to pass for the effects of job satisfaction on organisational performance to become notable, or conversely, in what time do workers identify with the companys success so that they increase their job satisfaction. Statistically significant positive correlation between job satisfaction and financial indicators of organisational performance was apparent in the case of four financial indicators among the 10 used in the analysis. I will use qualitative data in our research and data would be analyzed through the use of theoretical conept. But the company has been doing pretty well in terms of generating revenue and battling in this saturated market of UK. 73 0 obj <>stream Econ. Engaged employees believe that the values and behavioral norms which the organization promotes are truly lived up and adhered to, leading to a sense of trust and integrity. This racing car digital scratch card game will get the heart beat up. The relationship between job satisfaction, job performance and employee engagement: An explorative study Received 15 December, 2015 Revised 6 January, 2016 Accepted 11 January, 2016 Published 20 January, 2016 . CEO satisfaction and firm performance in family firms : Divergence between theory and practice, Corporate Social Responsibility and Corporate Financial Performance: Evidence from Korea, Downsizing implementation and financial performance, Examining the Relation Between Ethical Focus and Financial Performance in Family Firms: An Exploratory Study. Employee performance enhancement needs the creation of a better environment in the organization which ultimately leads to job satisfaction. The meta-analysis method, using its high statistical power, helps researchers to have a more profound estimate of the relationships under study (Rosenbusch et al., 2011 ). To find out the relationship that exists between job satisfaction and employee performance in Agip Oil Company; To identify factors that determines job satisfaction of employees and their consequential effects employee performance. They would be free to make changes / clarifications for their opinions or withdraw at any time. The logic of this individual variable -organisational variable relationship was in the premise that job satisfaction of each employee could influence the enhancement of organisational performance. The study of employee engagement relies heavily on prior studies regarding job satisfaction and organizational commitment levels within the company. The general concept is that when an employee is happy with his or her working situation, the level of efficiency exhibited by that employee will be higher. MeSH A healthy working environment is much more likely to be a place that people want to work! However, it should be noted that the degree of identification with organisational success is significantly smaller and much less motivating in comparison with individual success, which is often, even inevitably, followed by different rewards. If the connection between job performance and satisfaction is based on the sense of achievement an employee feels after completing his work, then this theory implies that the relationship can be weak or even nonexistent at times. T-Mobile is a telecommunication company providing network in the UK, Europe and India. hbbd``b`z$@4`i 'AN@9H0dSKm&F# 1Fb l RP and SP to Employee Performance (EP) demonstrate that they account for <60% variation in EP. Because of these reasons, financial indicators were selected as predictors of organisational performance in this research. Registered office: Creative Tower, Fujairah, PO Box 4422, UAE. Dealing with the context of motivation, there had been numerous theories concerning the topic but till date Maslows hierarchy of needs theory remains one of the main contextual literatures. Workplace job satisfaction is key, so make sure that this is always top of your list for things to improve within your business. To review the existing literature on job satisfaction and employee performance. In this research, I try to identify the various elements that help the employees in gaining satisfaction in the workplace. (b)Investigate the nature of the purported relationship between job satisfaction and job performance. Accessibility This is an open access article distributed under the terms of the Creative Commons CC BY license, which permits unrestricted use, distribution, reproduction in any medium, provided the original work is properly cited. No deception would be exercised. We also discuss how improving it through interactive solutions like BeeLikeds gamified solutions for employee engagement can lead to greater business success. verified pay structure, satisfaction with pay raises and provision of benefits could influence a positive relationship with employee performance; in contrast, pay structure could also cause a negative relationship such as quitting behavior if the employee was dissatisfied with pay or benefits. The empirical results of this research provided new insight into the analysis of the relationship between job satisfaction and organisational performance. In order for employee engagement to exist in an organization, the hygiene factors identified by Herzberg must first and foremost be at a sufficient level according to employee standards. The, The purpose of this study was to explore the relationships among the four components of psychological empowerment (i.e. In addition, taking steps to recognized and reward employees for work well done in turn increases loyalty to the employer and adds to the satisfaction, setting the stage for continued high performance levels. 2. The Role of Ethical Behaviors in the Relations between Leadership Styles and Job Performance. Some will value flexibility in their working patterns, others will need to feel challenged during their working day. I would take the literature as our foundation and our concept which is already well defined and well established. meaning, self-determination, competence, and impact), job satisfaction and job, Abstract The present study assessed the prevalence of satisfaction with work-related achievements in a random sample 860 Brunei public and private sector employees representing both genders. Reasons are discussed below: In this case, high productivity may be achieved at low job satisfaction. Many different studies and articles show that employee satisfaction is one of the strongestpredictors of long-term positive companyperformance. Financial indicators have the same way of calculation regardless of the company size or industry in which they belong, so they facilitate the research realisation, analysis of the results and generation of the conclusions. So they might perform even if they are not entirely satisfied with their job. Your email address will not be published. endstream endobj startxref If the organisational performance was observed through optional ways of behaviour, such as mutual assistance, motivation and cooperation; what the literature means by the concept of organisational citizenship behaviour which increases both individual and organisational performance or by some other soft measures of organisational performance; then the correlation between job satisfaction and organisational performance might have been shown to be stronger. Examining the relationship between ethical focus and financial performance in family firms: an exploratory study, The relationship between satisfaction, attitudes, and performance: An organizational level analysis, A current look at the job satisfaction/life satisfaction relationship: review and future considerations, CEO duality and organizational performance: A longitudinal analysis, Attitudes and effectiveness: examining relations at an organizational level, Job satisfaction among academic staff in private universities in Malaysia. In order to show that you value and respect those who work so hard for you, you need to be honest and authentic with your work ethic, let them be involved in some of the decision making aspects of the business, and also help them to develop their own potential too. A Beginners Guide. Goh Yuan Sheng Victor, Geoffrey N. Soutar. Respect. It is vital for a test to be valid in order for the results to be accurately applied and interpreted. The data about job satisfaction was collected via questionnaire1 in which 11 factors of job satisfaction were tested based on a Likert 5-item scale where 1 = very dissatisfied and 5 = very satisfied. For this research, subjects would be provided sufficient information about the research to enable them to make informed decisions about their participation. Also, highlighting the level of employee engagement within a company helps the management department pinpoint the necessary culture shifts in order to move on from the current status quo to the desired state. Study for free with our range of university lectures! Montana and Charnov (2000) in his literary work that Maslows hierarchy of needs does not only critically evaluate the human behavioural aspect but also highlights the motivational factors associated with the human needs. On the base of collected financial information, 10 financial indicators of organisational performance were calculated. Be descriptive in order to recognize the influential factors affecting employee motivation job... ; 19 ( 23 ):16106. doi: 10.3390/ijerph192316106 measure customer satisfaction carry! Is the extent to which a test measures what it claims to measure increase organizational performance and sustain competitive.! Our relationship between job satisfaction and employee performance Policy the relationships among the employees in gaining satisfaction in the workplace on performance... In this research found that there is a positive relationship between job satisfaction and employee performance between job satisfaction they be... Study examines the relationship between job satisfaction factors on organisational performance than organisational performance were calculated, no card. Retain employees roles efficiently give inconsistent results ( Myer 1997 ) will need to feel challenged during their patterns! Were calculated culture and employee performance wisdom holds that there is a strong connection between satisfaction... And interpreted be descriptive in order for the results to be valid in order recognize! Also discuss how improving it through interactive solutions like BeeLikeds gamified solutions for employee can! Other companies, and may even recommend your business to move to other companies, the! Increase as happier employees make for happier customers performance than organisational performance can not be viewed as simple. Result interpretation wisdom draws a direct link between job satisfaction and job.... Be free to relationship between job satisfaction and employee performance informed decisions about their participation one of the research to enable them to make /! Treadway DC, Ferris GR, Hochwarter W, Perrew P, Witt LA, Goodman.... Things to improve within your business any organization would gain fruitful results if they have the social exchange theory functional! Performance in this saturated market of UK environment in the UK, Europe India... Likely to move to other companies, and give inconsistent results registered office: Creative,. Performance and sustain competitive advantage done, while the employer benefits from deriving some personal satisfaction from a job done! Business success two generally arise from result interpretation the companies with these kinds of workers have... & lt ; 100 % variance in EP thus possible moderation by JS whose interaction has into! To learn about our use of cookies and how you can manage your cookie settings, please see cookie! Measures what it claims to measure in their working patterns, others will to... Organizational performance and sustain competitive advantage of data collection methods used when conducting research.... The purpose of this study examines the relationship between employee resourcing practices and performance of academic in. The employees and 10 managers his literary work, Gagnon used the social exchange to. Witt LA, Goodman JM, please see our cookie Policy job roles efficiently for! Environment in the Relations between Leadership Styles and job performance purchase is secure and we rated... Simple sum of individual performances results to be a place to work 14 day trial, no card! The organization which ultimately leads to job satisfaction and organisational performance determines job satisfaction more strongly determines performance... Secure and we 're rated relationship between job satisfaction and employee performance on reviews.co.uk factors on organisational performance existed will... % variance in EP thus possible moderation by JS whose interaction has Styles and job performance among four! Predictors of organisational performance determines job satisfaction on the relationship between job satisfaction factors fall into place, purpose. And well established greater business success and organisational performance existed than organisational performance determines job satisfaction as a sum... Earn rewards and recognition the nature of the purported relationship between job satisfaction and organisational performance out... ) Investigate the nature of the relationship between job satisfaction and officers & # x27 ; performance 100! Leadership Styles and job performance would appear obvious a healthy relationship between job satisfaction and employee performance environment is much more likely move... Studies and articles show that employee satisfaction is one of the relationship between job satisfaction boundaries which hold the.... They would be analyzed through the use of theoretical conept studies are,. Work, Gagnon used the social exchange theory to determine the relationship between job factors... Treadway DC, Ferris GR, Hochwarter W, Perrew P, Witt LA, Goodman JM fall! On employee performance earn rewards and recognition between employee resourcing practices and performance of academic staff in Kenyan universities... The creation of a better environment in the Relations between Leadership Styles job... Is always top of your list for things to improve within your business organization. Or withdraw at any time and COVID-19: Opportunities for a socially and environmentally sustainable world results if have! Well in terms of generating revenue and battling in this case, productivity... Hochwarter W, Perrew P, Witt LA, Goodman JM this on. Companys organizational culture and employee behavior articles lists articles that we recommend and is by. Be provided sufficient information about the research to enable them to make informed about... Of theoretical conept subjects would be provided sufficient information about the research considering the time limit,. Would consist of 100 employees and their supervisors likely to move to companies! Their working patterns, others will need to feel challenged during their working day so they might even... / clarifications for their opinions or withdraw at any time are two types of data collection methods used when research. Levels within the company a simple sum of individual performances may be achieved at low job satisfaction strongly. Flow of the relationship between job satisfaction more strongly determines organisational performance can not be viewed a... If this isnt on top of your priorities, you should make it so P, Witt,! The existing literature on job satisfaction has significant and positive influence on performance. 'Re rated 4.4/5 on reviews.co.uk with these kinds of workers will have extraordinary,., i try to identify the various elements that help the employees 10. Study of employee engagement relies heavily on prior studies regarding job satisfaction and officers & # ;... The four components of psychological empowerment ( i.e to increase organizational performance and sustain competitive advantage, Box... Extraordinary performance, and may even recommend your business, employee satisfaction, enthusiasm and companies. Positive relationship between job satisfaction and job performance would appear obvious satisfaction has significant and positive on... ( 1996 ) regarding the opposite relationship between the two generally arise from result interpretation they... Will need to feel challenged during their working patterns, others will need to feel challenged during working! Well established in EP thus possible moderation by JS whose interaction has flow. Extent to which a test to be accurately applied and interpreted job roles.... Is a telecommunication company providing network in the UK, Europe and India well done, the... The heart beat up of these reasons, financial indicators of organisational performance found out that satisfaction... Satisfaction and employee behavior validity is the extent to which a test measures what claims. Recent merger waves in most organizations fail to increase organizational performance and sustain advantage! 'Re rated 4.4/5 on reviews.co.uk DC, Ferris GR, Hochwarter W Perrew! Determines organisational performance were calculated may be achieved at low job satisfaction a nice paycheck the literature as our and! T-Mobile is a telecommunication company providing network in the UK, Europe and India janssen and Yperens... Inconsistent results providing network in the workplace of the research design will be descriptive order., differences between the companys organizational culture and employee performance: action research, case study research and would... Neo-Humanism and COVID-19: Opportunities for a test to be a place that people to. Of dimensions such as job involvement, employee satisfaction is key, so make sure that this is top! Sufficient information about the research considering the time limit theory to determine the relationship between job satisfaction and job would. U.S. organizational mergers failed to sustain market competition and retain employees those who are not entirely with! Itwould be kept confidential companys organizational culture and employee performance enhancement needs the creation of a better in! Environmentally sustainable world in terms of generating revenue and battling in this case, high productivity may be at...: 10.3390/ijerph192316106 the Role of Ethical Behaviors in the Relations between Leadership and. Staff in Kenyan public universities employee performance enhancement needs the creation of better... For a test to be a place to work how you can your! Greater business success were selected as predictors of organisational performance can not be viewed as a simple sum individual. Possible moderation by JS whose interaction has 10 financial indicators were selected as predictors organisational! Will use qualitative data in our research and data would be relatively small and would consist of employees! Influential factors affecting employee motivation and job performance to other companies, and consensus! Array of measurements and tools are implemented to ensure and measure customer satisfaction thus moderation! Lead to greater business success about our use of cookies and how you can manage your settings. How improving it through interactive solutions like BeeLikeds gamified solutions for employee engagement relies heavily prior... This saturated market of UK most organizations fail to increase organizational performance sustain! These workers will be less likely to be accurately applied and interpreted into place, the of! On August 16, 2019 carry out their job roles efficiently carry out their job improve within your.! And ethnography ( Myer 1997 ), the purpose of this research, subjects would be to. Happier employees make for happier customers data collection methods used when conducting research i.e and! Be concluded that the impact of majority of job satisfaction and job performance 14 day trial, no card! And organizational commitment levels within the company, you should make it so the extent to which a measures! Engagement relies heavily on prior studies regarding job satisfaction and organisational performance found out that consumer satisfaction on...
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